Posts Tagged ‘best customer service’

4 Common Reasons Some Agents Fail

There’s a lot of reasons some folks don’t last long in real estate. Regardless of what you may have heard, it’s not an easy job. If you decide to take a run at real estate, you better be ready to work hard and you better have some guts or you won’t last long. Here are some of the more common reasons new agents fail early.

1.) They Can’t Handle Rejection-

A big part of real estate is putting yourself out there. It’s not always easy and you have to figure out what works for you when it comes to reaching out to potential customers and breaking the ice. But you have to be prepared for rejection. If you become a real estate agent, you’re going to hear it a lot. It’s not personal, and you have to be able to carry on without becoming gun shy. Get out there and prospect, and continue prospecting until you get some clients.

2.) They Won’t Define Their Niche-

What kind of client are you going to specialize in? While it’s not a good idea to limit potential clients, it never hurts to brand yourself as a specialist in dealing with particular a particular niche. You can seek further education and certifications to make you more knowledgeable when it comes to dealing with certain kinds of clients. For example, military personnel, multi-generational families, retired people, or even millennials. If you build a reputation for servicing a particular community, you can build your business on it.

3.) They Won’t Embrace Current Technology-

Get on Facebook, learn to use Twitter, and find some apps that make being a real estate agent easier. If you’re afraid of social media, you need to get over it. Social media has proven itself an invaluable tool for real estate professionals. And you need a smart phone. Don’t whip out your flip phone in front of a millennial client. There are all kinds of apps available for your smartphone that are designed to make your job as an agent easier. Look them up. No one want to work with a dinosaur that can’t communicate via modern technology. Get with the times or get passed by.

4.) They Won’t Keep In Touch-

If you aren’t reaching out to your past clients and keeping those relationships alive, you’re blowing it. Keep your name in their mind so when they do need to move again or have friends thinking about it, they call you. Word of mouth may not be as flashy as a well made Facebook page, but it’s priceless. Stay in your clients’ lives, even if it’s just to send a Christmas card.

Building a career in real estate can be challenging, but it’s also rewarding.

At Big Block Realty, we want each and every one of agents to have the helpful tools that will increase their success.

Want to begin a rewarding career with an integrity driven, 100% commission real estate brokerage?

Then Big Block Realty might be the place for you! A career in real estate requires character like no other career.

Find out if you have what it takes.

If you’d like to learn more about Big Block Realty, give us a call today!

Your Friends,

Oliver, Sam, and Spencer

The Big Block Realty Family

Have questions?—> Contact us today

4 Time Management Tips for Real Estate Agents

If you’re just getting started with your real estate career, one thing you’ll learn pretty quick is how important it is to manage your time. If you grow your business are able to generate leads and keep the ball rolling, you’re probably going to discover time management isn’t always easy. But that’s a good problem to have. It sure beats the alternative.

 

1.) Set Standards And Stick To Them-

Make certain your clients know what they can expect from you, and then stick to those expectations. Let them know when they can reach you, when you’ll return their calls, when you check emails, and when you’re unavailable. Let them know how often you’ll get in touch with them to provide updates. Give them a solid window for showings and appointments so you don’t show up late.

2.) Effective Communication With Co-workers And Staff-

Delegation and good communication are invaluable for a real estate agent. You’ve got to be able to delegate certain tasks that you just don’t have time to accomplish yourself. This is sometimes difficult for hard working and successful real estate agents, but if you don’t learn to delegate, you’re going to burn out and then you’re going to get sloppy and start making potentially costly mistakes. Learn how to effectively build your team and communicate what your expectations and then trust them to accomplish what needs to be done.

3.) Focus-

If you’re trying to multitask all the time, you’ve failed to manage your time. If you’re effectively managing your time everyday, you won’t have to be a stressed out mess trying to do ten things at once. Pick a task, stay focused on ti, and complete it before you move on to the next thing. Smooth is fast. If you’re in a hurry and distracted, you’re going to make errors.

4.) Take Breaks-

If you don’t stop every now and then for a cup of coffee or to chat with a co-worker, your brain is going to melt. Take breaks so you don’t get brain fog and mess up something important. Your brain is like a car. Drive it fast all day and you’re going to blow a gasket. Let that thing cool off before you damage it.

Building a career in real estate can be challenging, but it’s also rewarding.

At Big Block Realty, we want each and every one of agents to have the helpful tools that will increase their success.

Want to begin a rewarding career with an integrity driven, 100% commission real estate brokerage?

Then Big Block Realty might be the place for you! A career in real estate requires character like no other career.

If you’d like to learn more about Big Block Realty, give us a call today!

Your Friends,

SOS pic

Oliver, Sam, and Spencer

The Big Block Realty Family

Have questions?—> Contact us today

4 Tips for Improving Your Networking Skills

Networking can be the most challenging part of the job for some real estate agents. Not everyone is comfortable putting themselves out there like that. Rejection can hurt.

For some it’s worse than others, and for the lucky few out there, it’s nothing. Whether you’re great at it or not, you better figure out how to make it work. A real estate agent that can’t network to build their business is going to find themselves looking for a new job.

Here are a few tips to make it easier.

1.) Timing-

Don’t insult your client by asking for a referral before you’ve even closed the sale. You need them to feel you’ve earned a referral by providing them with a win first. After you’ve closed. they’re probably going to be in a great mood and riding a wave of positivity.

That’s the time to hit them up for referrals. Get the names and details you need.

2.) Act Fast-

You don’t need to waste any time getting down to the business of your new referrals. Get on the phone within a day or two of getting them.

If you wait too long, they’ll go cold. By acting fast, their happy friend in their big new house will be fresh on their mind.

3.) Document Your Referrals Like You Document Your Leads-

Your referrals need to go right in your lead database or Rolodex. Generating leads is challenging enough. Treat referrals with the same respect.

Don’t rely on your memory or the scrap of paper in your pocket you have a name and number on. Make contact and stay in contact with your referrals exactly the same way you do your leads. Christmas cards, occasional phone calls, etc.

Keep your name in their mind.

4.) Don’t Oversell On The Phone-

When you call your referrals for the first time, you’re not trying to close. You’re simply trying to get them interested in your services. If you get too aggressive, you’re going to become a stereotype salesman.

Don’t get lost in the weeds on the phone by getting into too many details.

If your referral has questions, try to get them to set up an appointment with you. Develop a phone routine so you don’t miss any valuable information.

As a leading flat fee broker in California, we strive to provide our agents with helpful tools that will increase their success. Consider Big Block Realty if you would like to begin an exciting career with a 100% commission real estate brokerage!

A career in real estate allows you to leverage your networking skills in ways that no other industry or field can.

If you’d like to learn more about a career with Big Block Realty, we’d love to hear from you!

Your Friends,

SOS pic

Oliver, Sam, and Spencer

The Big Block Realty Family

Have questions?—> Contact us today

Big Block Realty, Where California Real Estate Agents Earn 100% Commission

Selling a Home In a Declining Neighborhood (and How to Get the Job Done)

Real estate agents have to be versatile and flexible. Not every house is going to be a walk in the park. Some are going to be a lot harder to sell than others. Unfortunately, not every listing you get will be in a thriving neighborhood. Some are going to be in neighborhoods that are on a downward trajectory. It doesn’t mean the listing is doomed to never sell, it just means you might have your work cut out for you. Here are some signs your listing is in a neighborhood on the decline and how to improve your chances for getting it sold.

1.) The Stores Are Closing-

Any big box retailer moving out of a neighborhood is a good indicator property values are declining. That means if your listing is close to a store that’s closing, it’s in a neighborhood that’s thinning out so much it can’t support the store. It could also mean the danger involved for the store makes it not worth staying. Either way, bad news for you.

The Fix- Get your potential buyers to focus on the positives in the neighborhood. Give directions to your listing that avoid going by empty or closing businesses. Provide your visitors a route that highlights the good in the neighborhood.

2.) No Pedestrian Traffic-

If there’s not a significant presence of folks out walking their dogs, jogging, strolling, or walking to the corner store, you can bet it’s because they don’t feel safe in the neighborhood. This is especially true if you don’t see women, older folks, and children outside. If a neighborhood isn’t safe enough to walk around in, you can bet the residents are moving away in droves.

The Fix- Make sure you only do showings before it gets dark. Try to schedule them for the early morning hours while rowdy teenagers are still in bed. Host your open houses in the early part of the day as well.

3.) Too Many For Rent/For Sale Signs-

If there’s lots of for sale signs, it means everyone’s fleeing the neighborhood, and what’s worse, the homes aren’t selling. That might be what you’re up against. Another bad sign is an inordinate number of for rent signs on the block. If the owners can’t sell, they’re resorting to renting. That’s going to make it more difficult to make the sale for you. People just aren’t invested in rental neighborhoods and they deteriorate due to neglect. Which means they get ugly. Which makes it harder for you to make the sale.

The Fix- Plant some trees and shrubs to hide the eyesore next to your listing. Offer to have their yard mowed while you’re trying to sell. Make the effort to clean up the litter from their yard that blows into the street and onto your listing’s lawn.

4.) The Parks Are Neglected-

If a neighborhood’s parks are neglected: overgrown grass and weeds, worn out and dilapidated structures, and little to no trash collection, you can bet the neighborhood is emptying out. If a park is in regular use, folks will complain to the city if the park is neglected, and chances are it will get some level of attention. If a park sits neglected, it probably sits unused.

The Fix- If a neglected park is next door to your listing, take the time to clean it up a bit. Even have it mowed. It’s worth the time and the money. You can also complain to the city that an eyesore has popped up in the neighborhood.

At Big Block Realty, we want each and every one of agents to have the helpful tools that will increase their success.

Want to begin a rewarding career with an integrity driven, 100% commission real estate brokerage?

Then Big Block Realty might be the place for you! A career in real estate requires character like no other career.

If you’d like to learn more about Big Block Realty, give us a call today!

Your Friends,

SOS pic

Oliver, Sam, and Spencer

The Big Block Realty Family

Have questions?—> Contact us today

What it Takes to Make it in Real Estate

At Big Block Realty, we know being a real estate agent isn’t for everyone. It takes a special breed to be in this business.

Big Block Realty wants all our agents to have the latest helpful tools to increase their success.

Building a reputation for a 100% commission real estate business is about more than just making sales. It’s about giving it your all and being the best you can be.

So you want to be in real estate? That’s great.

Here’s how not to suck at it.

A business man celebrating his success atop a mountain at sunset

1.) People Skills-

You need to know how to talk to people. Can you read people’s emotions and are you capable of a little empathy? Can you listen and then ask the right questions? Your clients have come to you because you’re a professional.

Get to know them and discover exactly what it is they need in a new home. You do that by building a relationship and connecting with people.

2.) Get Educated-

In real estate, you need to know your job, front to back. Learn the laws, the codes, everything having to do with property in your territory. Anything less is just lazy.

Keep current on developments in your field by attending seminars and relevant educational opportunities throughout the year. The same applies to your listings.

Learn everything you can about them so when a potential buyer asks about the school zone you don’t look like an uninformed hack.

3.) Learn The Ropes / Pay Your Dues / Do Your Time-

Whatever you want to call it, it means finding someone to mentor you. You can’t just leap into real estate. You need to find someone to shadow and get some meaningful experience.

If that means you have to do the scut work and the coffee runs for an old pro, just be thankful for the opportunity. Keep quiet, observe, and learn.

4.) Ethics Matter-

Whether you’re dealing with your clients or your co-workers, in real estate, your word better count for something. Screw up bad enough and you can get sued or go to jail.

Be honest and do your best. Be someone your co-workers and clients can depend on and trust. It’s really just simple golden rule philosophy. If you’re a dirtbag, you won’t last long in real estate. Go somewhere else.

At Big Block Realty, we want each and every one of agents to have the helpful tools that will increase their success. Want to begin a rewarding career with an integrity driven, 100% commission real estate brokerage?

Then Big Block Realty might be the place for you! A career in real estate requires character like no other career.

If you’d like to learn more about Big Block Realty, give us a call today!

Your Friends,

SOS pic

Oliver, Sam, and Spencer

The Big Block Realty Family

Have questions?—> Contact us today